Shipping

1 - WHEN WILL MY ORDER BE PROCESSED?


We process orders from Monday to Friday. Orders will be processed within 24/48 business hours from order date and will be arrived to our store in 1/4 days, we will check and then shipped 8/10 business days. Please note that we do not ship on weekends. I total will be arround 1 to 15 days since the order has been processed.


2 - SHIPPING CONDITIONS:


Due to the long shipping process, shipping costs are free.

Keep in mind that for delivery times to be met you must place the order before the cut-off time. After this cut-off time, the order will be placed the next day, since we cannot deliver it to the transport company. Please note that the cut-off time depends on the transport selected. The cut-off time is 14:00 p.m.

Whenever you place an order at arstoreclub.com we will inform you by email when we have shipped it. In addition, we will monitor the delivery and will contact you if there is any problem. That is why we ask that you provide us with a telephone number and email during the order process.


3 - DELIVERY TIME AND DAY:


Please note that transport companies only work from Monday to Friday. They do not deliver on Saturdays or, of course, Sundays or holidays. Furthermore, when we give you delivery dates, we do not take into account whether it is a local or regional holiday at the destination; We only consider national and local holidays of origin.

We cannot guarantee a delivery time. But what we can confirm is that the order is generally delivered after 1 month (maximum) after being processed. If they cannot locate you, the transport company will attempt a second delivery agreed upon with you. If after the second attempt they do not locate you, you must pick up the order at the transport company's facilities.


4 - ORDERS NOT DELIVERED:


If an order is shipped and cannot be delivered for reasons attributable to the customer, the amount paid will not be refunded, and new shipping costs will have to be paid again for resending the merchandise.


5- HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?


For more information about your order, send an email to info@arstoreclub.com.